Returns & Exchanges
At Sinuvox.com, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Ship the Items
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing